Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During periods of high demand, processing times may be extended.

2. Shipping Methods and Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days

Please note that delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

3. Shipping Costs

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to become active.

5. Delivery Delays

We are not responsible for delays caused by:

• Weather conditions

• Customs inspections

• Carrier disruptions

• Incorrect shipping information provided by the customer

• Other circumstances beyond our reasonable control

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.

Additional shipping charges may apply for returned or redirected packages.

7. Lost or Damaged Packages

If your package is lost or arrives damaged:

1. Contact us as soon as possible.

2. Provide your order number and any relevant details or photos.

3. We will work with the shipping carrier to investigate the issue.

Resolution times may vary depending on the carrier's policies.

8. International Shipping

International customers are responsible for complying with local import regulations and paying any applicable duties, taxes, or customs fees.

We are not responsible for delays caused by customs authorities.

9. Contact Information

If you have any questions regarding shipping, please contact us:

Email: noramart257@gmail.com
Phone: +92 310 2706480
Address: Shah Faisal Colony Block 5, Karachi 75230, Pakistan

Thank you for shopping with us. We appreciate your business and will do our best to ensure your order arrives safely and promptly.